Are your canvases painted or printed? 

All of our canvases are meticulously stitch-painted by hand.

Do you offer free shipping?

We offer free shipping on domestic orders of $200+.

How long will my order take to arrive?

Most orders ship out within 2-3 business days from the date the order was placed, often sooner. We ship from Georgia with USPS, and shipping times may vary. To check on the estimated shipping timeline for your order, please input the tracking number on the the USPS website to see real-time delivery information.  

I input the incorrect shipping address on my order. Can you help?

For orders that have not yet dispatched, we will do our best to modify the shipping information for you. If the order has already been processed for shipment, we unfortunately are unable to modify the address at that stage.

My package is lost or stolen. Can you help?

We are unfortunately not responsible for lost, damaged or stolen packages – once the package is out of our hands it is the responsibility of the shipping carrier. Please file a claim with the shipping carrier using the tracking number we provided you.

Will my canvas look exactly the same as the canvas pictured in the product photo?

All of our canvases are hand-painted. Yes - literally painted by hand, stitch-by-stitch! As such, your canvas may have ever so slight differences or imperfections versus the image shown on our website. Our canvases are lovingly painted, and we hope they will be lovingly stitched! 

Can I return my order?

As all of our canvases are hand-painted, we do not currently accept returns. If your order is damaged or defective, please notify us as soon as possible after you receive the order.